FAQ
Frequently Ask Questions
We believe informed decisions lead to better outcomes for dogs. Below you’ll find answers to the most common questions about our ingredients, preservation methods, and subscriptions.
If you don’t see your question here, feel free to reach out.
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What makes your supplements different?
We use whole-food ingredients selected for their functional role in joint and mobility support. Each ingredient is freeze-dried to preserve its natural structure, nutrients, and flavor — without fillers, artificial additives, or synthetic isolates.
Why do you use freeze-dried ingredients?
Freeze-drying removes moisture without heat, helping maintain nutrients that are often degraded by traditional processing methods. This allows us to preserve real food in a form that stays stable while remaining nutritionally intact.
Are your supplements suitable for all dogs?
Our supplements are formulated for adult dogs of all breeds and sizes. If your dog has specific medical conditions, food sensitivities, or is on medication, we recommend consulting your veterinarian before introducing any new supplement.
How should I feed this supplement?
Our joint & mobility supplement is designed to be added directly to your dog’s regular meals. Feeding guidelines are provided on the product page based on your dog’s size.
Can this be fed alongside other supplements or foods?
Yes. Our formulation is intentionally simple and whole-food based, making it easy to incorporate alongside a balanced diet or other supplements without unnecessary overlap.
Do you use fillers or artificial preservatives?
No. We do not use fillers, artificial flavors, synthetic preservatives, or unnecessary additives. Each ingredient serves a clear nutritional purpose.
What is included in the subscription?
A subscription ensures automatic delivery of your dog’s supplement at your chosen interval. You’ll receive the same product, delivered consistently, without needing to reorder.
Can I change or cancel my subscription?
Yes. Subscriptions can be modified, paused, or cancelled at any time through your customer account. There are no long-term commitments.
How long does one bag last?
Usage depends on your dog’s size and feeding amount. Estimated duration is listed on the product page to help you choose the appropriate delivery frequency.
Where are your supplements made?
In Canada, our supplements are produced using carefully sourced ingredients and processed to meet strict quality and safety standards. We prioritize transparency and ingredient integrity at every step.
Still have questions?
We’re always happy to help — reach out through our contact page and we’ll get back to you shortly.